We chose to have the hot water heater replaced, simply because it was as old as the house and they usually have a life of 20-25 years. So being proactive, as we are, we decided while the house was in disarray we would just hire a plumber and replace the old one.
Aside from this fact was the discussion I had with Frank that I wanted to put in one of those new On Demand Heater Systems. I researched it and told him that is what we needed to do. A bit more expensive now, but a lot of savings in the long run. So he calls a plumber and has a regular hot water heater put in. I was not really all that happy. Not at all.
Then we had the leak, which turned out to be on the Entergy side of the meter, not the side we were responsible for. And still.....they turned off my gas because they didn't have a permit for the hot water heater install. We did, but that was beside the point for them.
The inspector came out on Friday afternoon to inspect the hot water heater install, which I am now resigned to having the old style one and not the new system I wanted to put in. And Frank swears he is not controlling........but I digress.
Inspector guy says to give him an hour and call to have the gas turned back on. I called Monday morning. The Entergy lady told me there was no permit and no inspection and she couldn't do anything without that. She gave me the first number for the City Permit Office.
The call went like this:
Dial. This is the Permit and Inspections office for East Baton Rouge Parish. Our hours are 7 am to 4 pm. We do not accept faxed orders. This mail box is fill. Goodbye.
I called Entergy back, they gave me a second number that defaulted to the same message and hang up.
I called Entergy again, sounded shaky but not teary just yet. Another number and same message, hang up.
I called Entergy again, this time the lady had no patience with me. She said it was not Entergy's requirement that we have a permit and inspection. I said, well then, turn my gas on. But that is not what she really meant. Another number and the hang up. That is 4 if you are counting.
I called my Councilman Buddy Amoroso. Deanna said she would look into getting someone at the inspector's office.
|Energy guy with new meter|
It was now 11:30 am. Frank had been coming in and out from his garage office. At one point he actually said, all you need to do is to get the gas turned on, why are you not calling Entergy to schedule it?
At 11:45 am he suggested that we take separate cars to lunch because he thought I might be happier alone. Oh, yes, that made things so much better.
From time to time during the afternoon I would call the 4 numbers hoping that they would be getting their box cleared out at some point in the day. No dice. Hang up. I even added another number at some point.
At 2 pm we went to the final meeting for the cabinets. Jay the contractor called wanting a status update on the gas. No gas, was the status.
I was at loss. I couldn't get anything done if I couldn't get a person on the phone at the inspector's office.
At 6:45 am this morning I started calling the numbers for the city parish. At 7:10 I actually got a lady on the phone who says they do not fax anything anywhere. OMG........I started crying.
She hurriedly passed me to her supervisor. He told me he was going to help me. And he did. two hours later an Entergy scheduler called to say the guy would come to unlock the meter today. He just left.
I HAVE GAS! No kitchen to cook with, no shower to bathe in but, gosh darn, I have gas!
And it only took 5 dead end numbers for the City Parish, Entergy, the plumber, my contractor and a City Councilman. And two crying fits. That's all.